FAQ
Student Support Pod Questions
What is a Student Support Pod?
The Student Support Pod is a two-person education pod built on the ClarityCastle G-2 SL lounge platform. It gives schools, colleges and libraries an enclosed, sound-reducing setting for counseling, teletherapy, mentoring, advising, tutoring and other one-on-one student-support conversations inside an existing building, without permanently assigning another room. The starting configuration includes two upholstered lounge chairs, a shared table, lighting, ventilation, power and USB charging, an occupancy indicator and a glass door with glazed front panels.
Who can use it?
Any two people who need a dedicated place to talk: a counselor and a student, a mentor and a mentee, an advisor and a student, a tutor and a learner, or a single student on a video session with an off-site provider. Institutions decide who may schedule it and how.
Is it only for counseling?
No. Counseling is one use. The same pod supports academic advising, mentoring, one-on-one tutoring, academic-intervention meetings, college and career planning, and family or guardian calls. It is a physical space for personal or spoken student-support activities, not a service of any one kind.
Can it support teletherapy?
Yes, as a physical setting. A student can meet an off-site provider by video from a school laptop on the shared table, with an optional wall-mounted monitor, a camera-friendly lighting configuration and a data connection available as project-specific options. The institution and the provider set the technology, privacy and session practices; the pod does not provide the service or make the session confidential on its own.
Can two people sit inside?
Yes. The pod accommodates up to two people on the two included lounge chairs, which face each other across the shared table.
Is furniture included?
Yes. Two upholstered lounge chairs and one shared table are included in the starting price. Alternative upholstery and finishes are quoted separately.
Is technology included?
No. Power and USB-A and USB-C charging are included. Monitor backing or a mounting provision, a camera-friendly lighting configuration, cable management and a data connection are project-specific options, configured and quoted per project. Laptops, monitors, cameras and headsets are typically supplied by the institution.
Is it soundproof?
No. The enclosed construction and acoustic interior help reduce surrounding distractions and sound transfer. Performance varies with the pod model, placement, surrounding environment and installation conditions. The pod is sound-reducing, not soundproof.
Does it guarantee confidential conversations?
No. The pod provides a more controlled setting than a hallway or an open office, but it does not by itself make a conversation confidential. Organizations should establish appropriate privacy, supervision and technology practices for each use, including placement, scheduling and the use of headsets for video sessions.
Is it HIPAA-compliant?
The Student Support Pod is a physical space, not a healthcare service, a technology platform or a certified clinical facility, so compliance with HIPAA, FERPA or similar requirements is not something the pod can claim on its own. Whether a given use meets those requirements depends on the institution's and the provider's policies, technology and practices.
Can privacy film be added?
Yes. Partial privacy film, typically a frosted band at seated height, is available as a project-specific option. It screens faces from passers-by while keeping the upper glass clear so the pod remains visible to staff. Fuller coverage can be discussed for specific placements.
Can it use school branding?
Yes. Standard interior and exterior finish choices are included, and school colors or mascot graphics are available as an optional graphics package, quoted separately from the starting price.
Is it accessible?
Accessibility should be evaluated around the individual user, pod configuration and installation site. ClarityCastle can work with the institution and its project team to review circulation, entry, furniture layout, controls and other site-specific considerations, and an accessibility-oriented configuration is available as a project-specific option.
What does the starting price include?
Starting at $5,000, the configuration includes the G-2 SL two-person pod, two upholstered lounge chairs, one shared table, standard interior lighting, integrated ventilation, a power outlet with USB-A and USB-C charging, an occupancy indicator and standard interior and exterior finish selections.
Are delivery and installation included?
No. Delivery, installation, technology and project-specific options are quoted separately, based on the delivery location, building access, site conditions and the selected configuration.
Can it be relocated?
Yes. The pod is modular and can be moved to another area or building as programs change. Relocation is planned and quoted as a separate service.